Privacy policy

Last updated: 27th July 2026

Business name: Allie Warren Co.

Contact email: allie@alliewarren.co.uk

 

1. Introduction

This privacy policy explains how I collect, use and protect your personal information when you visit my website or book services. I am committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

 

I am registered with the Information Commisioner's Office and abide by their guidelines.

 

2. Information I Collect

I only collect information that is necessary for providing my services. This may include:

 

Personal details: Name, email address, phone number and emergency contact details (only collected when you book a coaching services in line with the International Coaching Federation guidelines)

 

Communication Data: Content of emails or messages sent to me regarding enquiries or services.

 

Technical Data: My hosting provider, Krystal, automatically collects basic technical data such as IP address, browser type and device information. This is used solely for security and site performance.

 

What I Do Not Collect:

I do not collect, store or process payment card details or banking information. All transactions are handled securely via third-party payment processors (Stripe) where applicable.

 

3. How I Use Your Information

I use your personal data for the following purposes:

 

To Provide Services: To schedule calls, prepare for sessions, and deliver agreed-upon coaching.

 

Communication: To respond to inquiries, send confirmations, and provide updates related to our engagement.

 

Legal Compliance: To retain records as required by tax and accounting laws.

 

4. Legal Basis for Processing

Under the UK GDPR, I process your data based on:

 

Contractual Necessity: To fulfill the agreement when you book a service.

Legitimate Interests: To communicate with you about services you have requested.

Consent: Where you explicitly opt-in to receive newsletters or marketing communications (you may withdraw this at any time)

 

5. Data Storage and Security

Your data is treated with strict confidentiality.

 

Physical/Digital Files: Personal details are stored in password-protected files on secure devices.

 

Hosting Provider: My website is hosted by Krystal, a UK-based hosting company. They act as a data processor and store technical logs on secure servers behind firewalls. They do not access your personal content unless legally compelled.

 

Third Parties: I do not sell, trade, or rent your personal information to third parties. I may share limited data with trusted service providers (such as email marketing platforms or payment processors) only when necessary to deliver services, and only under strict data processing agreements.

 

6. Data Retention

I keep your personal data only as long as necessary:

 

Active Clients: Data is retained for the duration of our engagement.

 

Post-engagement: Records are kept for up to 7 years if required for tax and legal purposes, then securely deleted. 

 

Marketing Contacts: Data is held until you unsubscribe.

 

7. Your Rights

Under UK GDPR, you have the right to:

Request access to the personal data I hold about you.

Request correction of inaccurate data.

Request deletion of your data ("right to be forgotten"), subject to legal retention requirements.

Withdraw consent for marketing communications at any time.

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise these rights, please email me at allie@alliewarren.co.uk.

 

8. Cookies

My website may use essential cookies to ensure the site functions correctly. These do not track your browsing habits across other websites.

 

9. Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Significant changes will be communicated via email if appropriate.