Terms and conditions

Last Updated: 27th July 2026
Service Provider: Allie Warren Co.
Contact: allie@alliewarren.co.uk

 

1. Introduction

Welcome to my website. These terms govern your use of my site and the professional services I provide. By booking a service or using this website, you agree to these terms. If you do not agree, please do not use my services.

 

These terms are governed by the laws of England and Wales.

 

2. Eligibility

You must be at least 18 years old to book my services. By engaging my services, you confirm that you have the legal capacity to enter into a binding agreement.

 

3. Services and Booking

Nature of Services: I provide HR consulting and career coaching. My advice is based on my professional experience and intended for information guidance purposes only. It does not constitute legal advice, financial advice or medical treatment. 

 

Booking Process: When you book a service, a contract is formed between us. You agree to provide accurate contact information. 

 

Changes to Services: I reserve the right to modify, suspend or discontinue any aspect of my services at any time. If I need to cance a scheduled session due to unforeseen circumstances, I will notify you as soon as possible and offer a reschedule. 

 

4. Fees and Payments

Pricing: Prices are displayed on the website at the time of booking. Changes to pricing will always be communicated in advance. 

 

Payment: Payment is required ahead of starting a new service unless otherwise agreed in writing. 

 

Late payments: Invoices for corporate coaching are payable within 7 days. Late payments may incur interest at 4% above the Bank of England base rate.

 

5. Cancellation and Refund Policy

 

Client Cancellations: You may cancel a booked session up to 24 hours before the scheduled start time for a full refund or rescheduling. Each session is eligble for one free reschedule. Any cancellations following the free reschedule may then incur the full fee.  

 

Refund Requests: If you wish to request a refund after booking but before work has commenced, please email me at allie@alliewarren.co.uk within 48 hours of purchase. Refunds are discretionary once preparation or delivery has begun. 

 

 

No Automatic Renewals: Unless explicitly stated in a specific package agreement, no services automatically renew.

 

6. Limitation of Liability

To the fullest extent permitted by UK law:

 

I am not liable for any indirect, incidental, or consequential damages arising from your use of my services or website.

 

My total liability for any claim related to my services is limited to the amount you paid for those specific services.  

 

While I strive to provide accurate and helpful guidance, results depend on many factors beyond my control. I do not guarantee specific outcomes (e.g. job offers, promotion success or legal victories)

 

7. Intellectual Property

All content on this website, including text, graphics, logos, and course materials, is owned by Allie Warren and protected by copyright law. You may not reproduce, distribute, or sell any materials provided during our sessions without my explicit written permission. Materials provided for personal use remain your property to keep for reference.

 

8. Third-Party Links

My website may contain links to external sites (e.g., Krystal hosting, payment processors). I am not responsible for the content or privacy practices of these third-party sites.

 

9. Complaints

If you have a complaint about my services, please contact me directly at allie@alliewarren.co.uk. I aim to resolve all issues fairly and promptly. If we cannot resolve it internally, you have the right to raise a complaint with relevant trading standards authority or seek alternative disupute resolution. 

 

10. Changes to These Terms

I may update these terms occasionally. Significant changes will be notified via email or posted prominently on the website. Continued use of my services after changes constitutes acceptance of the new terms.